Privacy Policy
At Gary & Janet Melbourne, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our store.
Information We Collect
When you place an order or interact with our website, we may collect the following information:
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Full name
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Shipping and billing address
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Email address
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Phone number
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Payment information
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IP address and device information
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Website activity and browsing behaviour
How We Use Your Information
We use your information to:
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Process and deliver your orders
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Provide customer support and assistance
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Send order updates and relevant communications
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Improve our website, services, and user experience
Sharing Your Information
We only share your information with trusted third parties when necessary, such as:
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Payment providers
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Shipping and logistics partners
We may also disclose information if required by law or to protect our rights.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable laws.
Cookies
Our website uses cookies to enhance your browsing experience, analyse traffic, and support marketing efforts. You can manage or disable cookies through your browser settings.
Your Rights
You have the right to:
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Access your personal data
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Request corrections or deletion
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Object to data processing
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Request data portability
To exercise any of these rights, please contact us at:
info@garyjanetmelbourne.com
Contact
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Gary & Janet Melbourne
Email: info@garyjanetmelbourne.com
Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: 10:00 AM – 5:00 PM
