Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of Gary & Janet Melbourne. By placing an order, you agree to the terms outlined below.

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1. Applicability

By accessing our website and placing an order, you agree to be bound by these Terms & Conditions.

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2. Product Information

We strive to ensure that all product descriptions and information are accurate and up to date. However, minor errors, typographical mistakes, or inaccuracies may occasionally occur.

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3. Orders & Payment

All orders are processed once full payment has been received.
Available payment methods may vary depending on your location.

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4. Processing & Delivery

• Processing time: 1–3 business days

• Estimated delivery time: 3–7 business days (depending on location)

We work with international logistics partners to ensure efficient and reliable delivery.

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5. Returns & Cancellations

Please refer to our Returns Policy for full details regarding returns and cancellations.

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6. Liability

• We are not responsible for lost or damaged packages once marked as delivered to the address provided.

• Customers are responsible for ensuring that all shipping details are correct at the time of purchase.

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7. Intellectual Property

All content on this website, including text, images, branding, and design, is the property of Gary & Janet Melbourne and may not be used, copied, or distributed without permission.

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8. Complaints Procedure

If you have a complaint, please contact us at:
info@garyjanetmelbourne.com

We aim to respond within 5 business days.

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9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws applicable in Australia.

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Contact

Gary & Janet Melbourne
Email: info@garyjanetmelbourne.com

Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: 10:00 AM – 5:00 PM